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Our Customer Experience team is available Monday–Friday, 9:00 AM–5:00 PM (Pacific Time) and typically responds within 24 hours.
Self-service
Get answers fast
Many questions can be resolved in a few clicks.
- Shipping & trackingCheck your shipping status, view tracking updates or get help with your shipment.Check order status
- Need to start a return?Changed your mind? No problem. Use our self-service portal to begin your return.Start a return
- Issue with your order?Missing item, wrong product, or something doesn't look right? Let's fix it.Get order help
- Warranty & product supportIf your board arrived damaged or isn't performing as expected, file a claim and we'll make it right.File a claim
- Commercial inquiriesFor gyms, schools, clinics, retailers and corporate programs.Talk to our team
- Get a new part?Find replacement lines, dowels and other parts.Shop parts
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